Front of House Job Description

The Front of House Team Member are responsible for creating “Raving Fans” with every guest experience. Front of House Team Member accomplish this together by developing trust with guests by providing quality food in a friendly, safe, and clean environment. Front of House Team Member ensure guests feel cared for by going above and beyond expectations. The Front of House Team Member also treats those they work with, as well as guests, with honor, dignity, and respect – all day, every day.

PERKS ... Flexible hours, Competitive Pay, College Scholarships, Closed Sundays, Free Meals, Medical, Dental & Vision packages offered, Advancement Opportunities and more! Full time with fully open availability starts at $18/hr. Full time with limited availability starts at $17/hr. Part time starting wage depends upon experience.

At Chick-fil-A, the team member role is more than just a job, it's an opportunity. In addition to working directly for an independent Owner, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Please consider visiting your local Chick-fil-A restaurant if you'd like to learn more about the team member experience.

Work in a Chick-fil-A restaurant

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Chick-fil-A is a fun-faced paced business environment, where we work hard to serve our customers efficiently and accurately.

Flexible Hours

You probably have commitments to your family, friends, school or sports teams. We will work hard to arrange your work schedule around them.

Competitive Pay

Along with a competitive paycheck, you will have the opportunity to earn college scholarships and tuition reimbursement.

College Scholarships

FREE MEALS!

Every team member on every shift receives a free meal to enjoy either on their meal break or before or after their scheduled shift.

Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can always have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Owner

The Owner is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

It's a Great Place to Work

At Chick-fil-A, our Owners consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Advancement Opportunities

We reward our team members who work hard to make an even greater impact on the business with opportunities to advance and learn leadership and management skills. Most of our leadership started as a team member and are now using what they have learned to lead others.

No Experience Is Necessary

We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.

Additional information

Front of House Team Member are responsible for creating “Raving Fans” with every guest experience. Front of House Team Members accomplish this together by developing trust with guests by providing quality food in a friendly, safe, and clean environment. Front of House Team Member ensure guests feel cared for by going above and beyond expectations. The Front of House Team Member also treats those they work with, as well as guests, with honor, dignity, and respect – all day, every day.

Key Responsibilities for Front of House Team Member

• Ensuring that products and guests’ experience are consistent with our brand, culture, and standards of excellence

• Communicate clearly and effectively with Team Members, guests and leaders

• Courteously greet guests, take orders, explain and suggest menu items

• Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and restrooms

• Stock products and supplies

• Prepare, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards

• Ensure compliance with Steritech and Health Inspection Standards

• Deliver 2nd Mile Service - Ensure guests feel cared for by meeting 2nd Mile Service requirements and going above and beyond expectations.

• Always practice good personal hygiene.

• Must be able to work in a high stress, fast paced environment.

Additional Responsibilities

• Receiving guests

• Order taking

• Meal assembly

• Meal delivery

• Clean (front/behind counter, dining room, restroom, etc.)

• Greeting guests

• Attending to guests in restaurant

• Refills

• Correcting Orders

• Taking new orders

• Monitoring dine-in environment

• Clean as needed or get assistance from other team members assigned to cleaning.

• When not doing face-to-face outside answer after the first beep and speak with a smile when on headset.

• Serve guests within 30 seconds or less at the drive-thru window.

• Willingness to serve guest face-to-face in the drive-thru.

• Listen carefully to accurately record their order to ensure order accuracy. This includes all condiments and special requests.

Key Characteristics

Team Oriented | Positive Attitude | Relentless Learner| Integrity | Reliable & Responsible'